SERVICE

We gladly support you

Our expert service team will be happy to help you with questions and problems relating to our machines. Whether remote maintenance or assistance with troubleshooting, our specialists are available for you. We can also provide you with offers for spare parts or services. We can help you with the installation of systems or with the adaptation of machine control systems.

Our service times

Mo - Th: 8:00 a.m. - 4:30 p.m.
Fr: 8:00 a.m. - 12:30 p.m.

Phone.: +49 6531 507 500
Email:

Troubleshooting

Our expert service team are happy to help you with questions and problems relating to our machines. Whether remote maintenance or assistance with troubleshooting, our specialists are there for you. We use the webcast software zoom.us in order to be able to help you quickly with troubleshooting. We recommend that you download the app free of charge to your mobile device before calling. Please use the following link for this:

https://www.zoom.us/download#mobile_app

Please also have the commission number of your machine to hand.

Check-up

MAGEBA stands for solid and long-lasting systems. We want you to be able to use your machine for your production as long as possible. Excellent machine maintenance is essential for this. As part of our check-up, we provide you and your maintenance team with an overview of the general condition of the machine. We also point out possible maintenance errors and give you tips and hints for perfect machine handling.

Assembly & installation

Our experienced fitters and electronics technicians will be happy to assist you with machine relocations or new installations. In addition, we are happy to help you transport your MAGEBA machine to a new location.

Academy Training

Our specialists will visit you and train your employees with presentations to bring them closer to the basics of weaving and dyeing. From our point of view, an understanding of the production processes is a necessary component for any good machine operator. The training content can be selected from a large pool of training modules and retraining is possible at any time.

Tailor Made Training

Machine personnel are taught how to properly handle your personal system as part of the proactive Tailor Made training. Our expert application engineers will visit you and train the learning content directly and in a practical way. We look forward to introducing you to the machines and their function in order to fully utilize their capacities.

Modification & Upgrades

Would you like to adapt the machine control system or mechanical components of your system to new production conditions or end products? We can advise you on this and prepare offers for our services. Please contact us.

Spare parts

We will help you with spare parts in order to get your production up and running again as quickly as possible in the event of technical machine faults. The use of our spare parts does not affect the warranty.